In Turkey’s past and continuing to our current day in trade in each shop, the common Turkish proverb stating that “The Costumer is a king” is hanged in some corner of the shop.
In Turkey’s past and continuing to our current day in trade in each shop, the common Turkish proverb stating that “The Costumer is a king” is hanged in some corner of the shop.
Tradesmen exerted an effort to give the right to this written post due to the unchangeable hospitality of the people.
In Anatolia the motto stating that the costumer is a king which is in use for centuries is the most precious legacy that our ancestors have left to us., Firstly if we consider thinking of ourselves as customers, then a great importance would be made to the trade ethics and integrity framework. Nowadays, there still some different writings hanged on the trades walls stating who special is the costumer.
In Portsan Mermer, Considering the motto primarily as commercial morality, periodic customer surveys and questionnaires are made and the results of the customer satisfaction and customer complaints will be the third eye that evaluates the company which is believed to be of a great importance to the development of the product, service the development of the structure , R & D researches and the development of the organizational culture of the company,
This awareness is shared periodically in the training with all the employees We are trying to create a goal-oriented team spirit to enable our employees to think like a costumer and to look through the customer's perspective at the all stages of the production.
By examining sensitivity the complaint reasons, correction process and results, the quality is evaluated at meetings held regularly every year and the results are shared with the board to be d dealt with on one hundred percent customer satisfaction goals basis.
We have this perception in the framework of full twenty-five years, the customers and customer complaints, our service structure, and our product quality will be considered to raise the culture of our company as a result.
Since our establishment day until today we offer with pleasure to whom our support is inseparable , believers in our company and confident costumers to be our third eye.